About us
6 things we focus on 1. Fast response To clients and their needs. But also to the market and all the new technical opportunities that can change how we work and how it will affect the future of customer service. We have to be able to move fast. 2. Accessibility Through our ticketing system, we bring the client closer to us, and we believe we are close to reaching our goal. 3. Quality We must continuously deliver good quality. That is what our customers expect and pay for. 4. Friendliness A human touch. More than just business. Making a positive difference in the lives of our customers. 5. Exceed expectations Promise less and deliver more. 6. Life-work balance We have serious tasks to accomplish, but we should also be able to have fun. Instead of work-life balance, we want to embrace life-work balance. Satisfied consultants equal happy customers.
Mikael Magnusson
Owner
After many years in the industry, I saw that it was possible to handle customers differently. My goal is that you will feel a difference in support and quality.
I’m focused on quality and processes, with a primary interest in connecting systems, streamlining and accelerating processes, ensuring quality, and making everything easier for all parties involved: clients, consultants, and third-party collaborators.
Without processes, you’ll continuously be winging it.
I started my carrier at KPMG in 2010 and have worked at other major Swedish auditing and accounting firms sush as Aspia and Azets.
